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Terms & Conditions

MarketDrive Ltd

Last updated: 26th January 2026.

These Terms and Conditions (“Terms”) govern the provision of services by MarketDrive Ltd (“we”, “us”, “our”) to the client (“you”, “your”). By engaging our services, you agree to be bound by these Terms.

1. Definitions & Interpretation

“Services” means any digital marketing, website design and development, website management and hosting, SEO, analytics, branding, logo design, consultancy, or related services provided by MarketDrive Ltd.

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“Agreement” means these Terms together with any proposal, invoice, email agreement, or written instruction.

2. Scope of Services

2.1 Services will be provided strictly in accordance with the scope agreed in writing.
2.2 Any services outside the agreed scope (“Additional Services”) shall be chargeable and subject to separate agreement.
2.3 MarketDrive Ltd is under no obligation to commence Additional Services without written confirmation and payment where applicable.

3. B2B Relationship

3.1 These Terms apply exclusively to business-to-business (B2B) clients.
3.2 You confirm that you are acting wholly for business purposes and not as a consumer.

4. Fees, Payment & Late Charges

4.1 All fees are exclusive of VAT unless stated otherwise.
4.2 Monthly services are billed in advance and payable immediately upon invoice.
4.3 One-off projects require a non-refundable 10% deposit prior to commencement.
4.4 Failure to pay invoices within 14 days may result in:

  • Immediate suspension of services

  • Removal of access to deliverables

  • Termination of the Agreement

4.5 Late payments will accrue:

  • Statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998

  • Reasonable debt recovery and administrative fees

5. Client Responsibilities

5.1 You agree to:

  • Provide accurate and complete information

  • Respond promptly to requests for content, approvals, or feedback

  • Ensure you own or have permission to use all supplied materials

5.2 MarketDrive Ltd is not responsible for delays or failures caused by client inaction, incorrect information, or late approvals.

6. Revisions & Scope Creep

6.1 Reasonable revisions are included only where expressly stated.
6.2 Excessive revisions, repeated changes, or alterations beyond the agreed scope constitute Additional Services.
6.3 We reserve the right to refuse or charge for unreasonable or excessive requests.

7. Intellectual Property

7.1 All intellectual property remains the property of MarketDrive Ltd until full payment is received.
7.2 Upon full payment, ownership of final approved deliverables transfers to the Client unless otherwise agreed.
7.3 Drafts, concepts, working files, and unused materials remain the exclusive property of MarketDrive Ltd.
7.4 MarketDrive Ltd retains the unrestricted right to display completed work in portfolios, websites, social media, and marketing materials.

8. Non-Guarantee of Results

8.1 MarketDrive Ltd operates on a best-endeavours basis only.
8.2 We do not guarantee:

  • Search engine rankings

  • Leads, sales, conversions, or revenue

  • Marketing performance or ROI

8.3 You acknowledge that digital marketing, SEO, and online platforms are influenced by factors beyond our control.

9. Hosting, Platforms & Third Parties

9.1 MarketDrive Ltd is not liable for:

  • Hosting outages

  • Platform changes (Google, Meta, Wix, etc.)

  • Third-party software failures

9.2 The Client remains responsible for:

  • Their own platform accounts

  • Compliance with third-party terms

  • Content legality and accuracy

10. Limitation of Liability

10.1 To the fullest extent permitted by law, MarketDrive Ltd excludes all warranties, representations, and implied terms.
10.2 Our total liability shall be limited to the lowest amount permitted by law.
10.3 We shall not be liable for:

  • Loss of profits

  • Loss of business or data

  • Indirect or consequential losses

11. Suspension & Termination

11.1 Either party may terminate this Agreement with 30 days’ written notice.
11.2 Fees remain payable during the notice period regardless of service usage.
11.3 MarketDrive Ltd may terminate immediately for:

  • Non-payment

  • Breach of these Terms

  • Abusive, unreasonable, or hostile behaviour

11.4 No refunds shall be issued for work completed or services already delivered.

12. Client Conduct

12.1 We reserve the right to limit communication channels and business hours.
12.2 Harassment, abuse, or unreasonable behaviour will not be tolerated and may result in immediate termination.

13. Confidentiality

Both parties agree to keep confidential all non-public business information unless disclosure is required by law.

14. Data Protection & GDPR

Data protection is governed in accordance with UK GDPR and the Data Protection Act 2018. Full details are outlined in our Privacy Policy.

15. Force Majeure

MarketDrive Ltd shall not be liable for failure or delay caused by events beyond reasonable control.

16. Governing Law & Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.

17. Dispute Resolution

17.1 The parties agree to attempt mediation prior to legal proceedings.
17.2 Legal costs may be recoverable by the prevailing party.

18. Entire Agreement

These Terms constitute the entire agreement and supersede all prior discussions or representations.

19. Acceptance

By engaging MarketDrive Ltd, you confirm acceptance of these Terms in full.

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